Privacy Policy

01

Scope of This Policy

This Privacy Policy applies to the CleanCut Near Me website at cleancutnearme.com and to information you provide through the website’s cleaning-request form or through a direct website-related inquiry.

CleanCut Near Me is a cleaning business serving requests in Charlotte, North Carolina, United States. This policy does not cover the independent privacy practices of other websites, platforms, or services that we do not control.

02

Information We Collect

Information you choose to provide

When you submit a cleaning request, call us, or otherwise contact us, we may collect:

• Your name, phone number, and email address. Email is optional on the contact form and required on the separate quote form.
• The property address or Charlotte ZIP code and property type.
• The requested cleaning service and whether the request is one-time or recurring.
• Approximate property size, preferred date or timeframe, and priority rooms or work areas.
• Details you include about the property, requested work, access, condition, or other questions.
• Records of our communications and any information needed to review, quote, schedule, or perform an agreed service.

Information collected automatically

When you use the website, our hosting, security, caching, form, and analytics tools may receive technical information such as your IP address, browser and device type, operating system, referring page, requested pages or URLs, date and time of access, approximate location derived from IP, cookie or device identifiers, and interactions with site features.

03

How We Use Information

We may use the information described above to:

• Receive, review, and respond to your cleaning request or question.
• Assess requested service coverage, scope, priorities, timing, and availability.
• Prepare or discuss a quote and, when details are agreed, coordinate service.
• Communicate about your request, schedule, service, or related support.
• Operate, maintain, troubleshoot, secure, and improve the website.
• Understand site traffic and how visitors use pages and features.
• Prevent spam, fraud, misuse, security incidents, and other harmful activity.
• Maintain appropriate business records, resolve disputes, and comply with applicable law.

Submitting a request does not itself confirm service coverage, a quote, or an appointment.

04

How We Share Information

We do not sell or rent the personal information you submit in a cleaning request. We may disclose information only as reasonably needed in the following situations:

• Business personnel and service support. People helping CleanCut Near Me review a request, communicate with you, schedule work, or provide an agreed service may receive the details needed for that task.
• Website and communications providers. Hosting, email, security, caching, maintenance, and analytics providers may process information while supporting the website and our communications.
• Legal and safety reasons. We may disclose information when reasonably necessary to comply with law or legal process, protect rights and safety, investigate misuse, or enforce an agreement.
• Business changes. Information may be reviewed or transferred as part of a proposed or completed reorganization, financing, sale, merger, or transfer of business assets, subject to appropriate safeguards.

05

Cookies & Analytics

Cookies and similar technologies are small files or identifiers used to operate websites, protect them, remember settings, and understand usage. The exact cookies and their duration can change as WordPress, hosting, security, caching, form, and analytics services are updated.

Analytics information helps us understand visits and improve the website; it is not used by CleanCut Near Me to make automated decisions about whether to provide cleaning service. Pages may also request fonts from Google Fonts, which causes the visitor’s browser to connect to Google and provide ordinary request information such as IP address and browser details.

06

How Long We Keep Information

We keep information only for as long as reasonably necessary for the purpose for which it was collected, including responding to and managing a request, providing an agreed service, maintaining appropriate business and tax records, resolving disputes, enforcing agreements, protecting the website, and meeting legal obligations.

Retention periods vary with the type of information and context. Quote-form submissions saved in WordPress may remain until they are reviewed or deleted; we do not promise a fixed automatic deletion period. Hosting logs, backups, email records, and analytics data may follow the retention schedules of the providers that process them. When information is no longer reasonably needed, we may delete it, de-identify it, or retain it only as required or permitted by law.

07

How We Protect Information

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted website connections, access controls, platform updates, security tooling, and reputable hosting and communications services.

No website, email system, or method of internet transmission is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security incident affecting information for which notice is required, we will take appropriate steps consistent with applicable law.

08

Your Choices & Requests

Depending on where you live and the law that applies, you may have rights concerning your personal information. You can contact us to ask about information associated with your cleaning request, request a correction, or request deletion. We may need to verify your identity and may retain information when reasonably required for legal, security, recordkeeping, or dispute-resolution purposes.

• Form choices: Email is optional on the contact form and required on the separate Request a Quote form. You decide what additional request details to include. Required fields are used to review and respond to the request.
• Cookie choices: Most browsers let you view, remove, or block cookies. Blocking some technologies may affect site functions.
• Communication choices: Tell us if you no longer want non-essential follow-up about a request. We may still send service-related or legally required communications.

Submit a Privacy Request

09

Children’s Privacy

This website and CleanCut Near Me’s cleaning services are intended for adults arranging services for a home or workplace. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information through this website, please contact us so we can review and, when appropriate, delete it.

10

Third-Party Links

The website may link to other sites or services that CleanCut Near Me does not control. Their privacy and security practices are governed by their own terms and policies. Review those policies before providing information to a third party.

11

Changes to This Policy

We may update this Privacy Policy when our website, service providers, data practices, or legal obligations change. The current version will be posted on this page with a revised effective date. Material changes may also be highlighted on the website when appropriate.